No. Putting on a new tire needs mounting and balancing equipment that belongs in a shop, not on a shoulder. We install the spare you already have, or plug the puncture so you can drive to a tire shop yourself.
It is the special socket that removes locking lug nuts, usually in the glovebox or the trunk. Without it the wheel cannot come off at all - so if you do not have it, the job becomes a tow, and it is better to know that before we roll.
Then it is a tow. We load the car and take it to the tire shop or the address you choose.
No, and we will not pretend it is. It is meant to get you off the road and to a tire shop safely. Treat it as a way to finish the trip, not as a fix.
Yes. One customer had two popped tires in Sacramento at one in the morning and needed to get to Modesto; we came out and took the car the whole way. With more than one wheel down the answer is usually a tow rather than a roadside repair.
For a wheel change, usually yes. If it turns into a tow, the ceiling height decides it - many structures are too low for a flatbed. Tell us the level and we will say whether the car has to come down first.
Drive time to you plus 5-10 minutes to get moving, so usually 25-30 minutes across Sacramento. If we are on another job we tell you the honest number first.
Debit card, credit card, cash and Zelle. Checks only in rare cases.
